Knowledge Sharing for Development

This course is aimed at staff working in a wide range of organizations including international organizations, donor agencies, multilaterals, NGOs, research institutes, national governments, regional organizations, and indigenous NGOs.

• Benefits and costs associated with knowledge sharing initiatives
  
• Approaches for assessing knowledge assets and developing a knowledge strategy
  
• Knowledge sharing at team, organizations and community levels
  
• Communities and networks support to knowledge sharing
  
• Existing methods for knowledge sharing and learning
  
• The importance of social media to collaborate and to exchange knowledge
  

The course consists of 36 lessons, ranging from approximately 15 to 120 minutes duration each, grouped into eight units:

Unit 1 - What is Knowledge Sharing and Why is it Important?

• Lesson 1.1 - Why Should You Care about Knowledge Sharing?
• Lesson 1.2 - Information, Knowledge and Learning
• Lesson 1.3 - The Business Case for Knowledge Sharing

Unit 2 - Putting Knowledge Sharing to Work

• Lesson 2.1 - Creating the Knowledge Sharing Organization
• Lesson 2.2 - Building and Sharing Content

Unit 3 - Making the most of Communities and Networks

• Lesson 3.1 - Communities and Networks
• Lesson 3.2 - Communities and Networks in support of Knowledge Sharing
• Lesson 3.3 - Supporting Network and Community Building
• Lesson 3.4 - Barriers and Human Differences
• Lesson 3.5 - Communities and Networks in Institutional Contexts

Unit 4 - Establishing Knowledge Sharing in Your Organization

• Lesson 4.1 - Knowledge Audits
• Lesson 4.2 - Strategic Approaches to Knowledge Sharing
• Lesson 4.3 - Identifying, Motivating and Supporting Knowledge Champions
• Lesson 4.4 - Fostering and adopting Knowledge Sharing Approaches
• Lesson 4.5 - Ensuring the IT Environment Supports Knowledge Sharing
• Lesson 4.6 - Monitoring and Evaluating Knowledge Sharing

Unit 5 - Knowledge Sharing Methodologies

• Lesson 5.1 - Methods for Developing KS Strategies
• Lesson 5.2 - Participatory Visioning Methods
• Lesson 5.3 - Methods for Capturing and Organizing Knowledge
• Lesson 5.4 - Intentional Learning Methods
• Lesson 5.5 - Participatory Knowledge Sharing Methods

Unit 6 - Tools and Services to Support Virtual Collaboration

• Lesson 6.1 - Group Productivity and Collaboration Tools
• Lesson 6.2 - Privacy, Intellectual Property and Access to Social Media
• Lesson 6.3 - Hosted Services
• Lesson 6.4 - Subscriptions, Feeds and Syndication
• Lesson 6.5 - Tagging and Social Bookmarking
• Lesson 6.6 - Blogging and Microblogging
• Lesson 6.7 - Online Video and Image Sharing
• Lesson 6.8 - Podcasting and Online Radio

Unit 7 - Facilitating virtual collaboration and interaction

• Lesson 7.1 - Facilitating Electronic Communities and Networks
• Lesson 7.2 - Face-to-face and Online Facilitation
• Lesson 7.3 - Preparing and Organizing Online Discussions
• Lesson 7.4 - Facilitation Techniques
• Lesson 7.5 - Facilitation Tasks

Unit 8 - Field-based Knowledge Sharing and Learning Methods

• Lesson 8.1 - Field-based Methods for Knowledge Sharing"
• Lesson 8.2 - Digital Documentation

The interactive version of the course is available as a downloadable package and only runs on Windows PC’s and doesn't require any additional software. Please read the following instructions.